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Payment and promotion terms

How package charges, taxes, credits, promotions, and cancellation are handled.Last updated 15 August 2026 · Plain-language operational summary

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Package chargesPromotionsCancellation and refunds
01

Package charges

Prices shown on the website are package indications until a checkout or signed order confirms currency, tax, billing period, usage limits, and implementation scope. Recurring charges are billed in advance unless the order states otherwise; usage charges are billed from measured service records.

02

Promotions

“Up to” discounts vary by eligible package, commitment, onboarding scope, and campaign period. A promotion is applied only when it appears in the confirmed order or checkout. It cannot be exchanged for cash, combined automatically, or applied retrospectively.

03

Cancellation and refunds

You may cancel renewal according to the package terms. Service continues through the paid period unless suspension is required for risk or law. Refund eligibility depends on the confirmed order, applicable consumer law, and services already delivered.

Questions about these terms can be sent to legal@schoolbooks.ke. This publication should receive counsel review before broad commercial launch.
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