Who this notice covers
This notice applies when you visit schoolbooks.ke, contact us, subscribe to the journal, request a demonstration, or use the Schoolbooks service. A school or business using Schoolbooks is normally responsible for the records it places in its workspace; Schoolbooks processes those records to provide the contracted service.
Information we collect
We collect information you provide, including account identity, contact details, organization details, support requests, and records entered into an authorized workspace. We also retain security and operational evidence such as authentication events, request identifiers, consent events, and provider delivery status.
- Marketing forms record their source, campaign and the consent text in force at submission.
- Sensitive application data is isolated by account and workspace and is not used to build advertising profiles.
- We do not sell personal information.
Why we use it
We use information to operate and secure the service, deliver requested communications, support users, process subscriptions, satisfy legal obligations, improve product reliability, and respond to a conversation you initiated. Marketing email requires an affirmative subscription and email confirmation.
Service providers and transfers
We use carefully selected infrastructure and delivery providers for hosting, databases, queues, search, and email. Provider access is limited to the service they perform. Our current subprocessors and hosting regions may change as the product evolves; material changes will be reflected in our subprocessor notice before they apply to customer data.
Retention and your choices
We retain information only for the period needed for its purpose, contractual commitments, security, financial evidence, or law. You may request access, correction, export, restriction, or deletion where applicable. Marketing email includes an unsubscribe route, and cookie preferences remain available from the footer. Contact privacy@schoolbooks.ke for a privacy request.